Home Privacy Policy

Privacy Policy

I. Data Controller Information

We kindly inform you that the data controller of your personal data is Comperia.pl S.A., based in Warsaw, ul. Konstruktorska 13, registered in the District Court for the Capital City of Warsaw, 13th Commercial Division of the National Court Register under KRS number 0000390656, NIP: 951-220-98-54, with a fully paid-up share capital of PLN 353,954.70, hereinafter referred to as the “Company”. Comperia.pl S.A. has the status of a small payment institution, listed in the register of small payment institutions under number MIP37/2019. You can contact the Company regarding personal data protection via email at: biuro@comperia.pl.

II. Data Protection Officer

The Company has appointed a Data Protection Officer who is available to assist you with any questions regarding the protection of your personal data. You can contact the Data Protection Officer via email at: iod@comperia.pl.

III. Purposes and Legal Basis for Data Processing

To provide services in line with our business profile, the Company processes your personal data for various purposes, always in compliance with the law. Below, we outline the specific purposes of data processing along with the legal bases.

For the purpose of submitting a preliminary inquiry about a product, we process personal data such as:

  • Phone number,
  • Full name,
  • Email address,
  • PESEL number (if required for the inquiry),
  • Address (if required for the inquiry),
  • Education level (if required for the inquiry),
  • Source of income (if required for the inquiry),
  • Income details (if required for the inquiry),
  • Other necessary declarations, e.g., confirmation of no debt, no ongoing enforcement proceedings, etc.
  • For companies: company details (name, NIP, business duration).

The legal basis for processing this data is Article 6(1)(a) of the GDPR, which allows data to be processed based on voluntarily given consent.

IV. Cookies

  • The Company, like many other websites, uses cookies – small text files stored on your computer, smartphone, tablet, or other device. These cookies may be read by our system and systems of third-party services we use (e.g., Facebook, Google, HotJar).
  • Cookies perform various functions, such as:
    • Ensuring security – used to authenticate users and prevent unauthorized access.
    • Improving website performance – storing settings between visits to ensure smooth navigation.
    • Tracking session status – recording how users interact with the website, helping to identify errors.
    • Maintaining session state – preventing the need to log in again when navigating between pages.
    • Creating statistics – analyzing how users engage with the site to optimize content.
    • Using social media features – enabling interactions such as liking the Facebook page directly from our site.

V. Right to Withdraw Consent

If your data is processed based on consent, you can withdraw it at any time by:

VI. Retention Period for Personal Data

We do not store your personal data indefinitely. The retention period depends on the purpose of processing:

  • For contract execution – data is stored for the duration of the contract.
  • For legal claims – data is retained for 3 or 10 years (depending on whether both parties are businesses).
  • For marketing or analytical purposes – data is retained until consent is withdrawn or for a maximum of 5 years.

VII. Your Rights

You have the right to:

  • Access your personal data.
  • Rectify incorrect or incomplete data.
  • Request data deletion.
  • Restrict data processing.
  • Object to processing.
  • Request data portability.

VIII. Right to File a Complaint

If you believe your data is being processed unlawfully, you have the right to file a complaint with the relevant Data Protection Authority.

IX. Final Provisions

This Privacy Policy is effective as of May 25, 2018. Any changes will be communicated via email.

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